The National Museum seeks quotes for ICT support services over a 12-month period. Providers must demonstrate expertise in IT support, maintenance, and troubleshooting to enhance operational efficiency.
The National Museum is inviting quotes for the provision of ICT support services for a fixed term of 12 months. This tender aims to secure a reliable service provider capable of delivering comprehensive IT support, including system maintenance, troubleshooting, and user assistance. The selected provider will play a crucial role in ensuring the museum's technology infrastructure operates smoothly, thereby supporting its mission to preserve and promote South African heritage.
Key requirements include proven experience in ICT support, a solid understanding of various IT systems, and the ability to respond promptly to technical issues. The successful bidder will be expected to provide regular maintenance checks, immediate troubleshooting services, and ongoing user support to staff. This engagement is vital for maintaining the museum's operational efficiency and enhancing the overall visitor experience through reliable technological solutions. Interested parties should review the supporting documents for detailed specifications and submission guidelines.
This tender is suitable for IT service providers, particularly those with experience in supporting public institutions, who can offer comprehensive technical support, maintenance, and user assistance tailored to the needs of a cultural institution.
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