Postbank seeks to appoint a panel of Mobile Network Operators (MNOs) for its Card Replacement Project (CRP) over a three-year period. This initiative aims to enhance customer service and operational efficiency in card management.
The purpose of this tender is to establish a panel of Mobile Network Operators (MNOs) to support Postbank's Card Replacement Project (CRP) across various sites. The selected MNOs will be responsible for providing mobile connectivity and related services essential for the efficient management and replacement of banking cards. This project is crucial for improving customer experience and ensuring seamless operations in card issuance and replacement processes.
The appointed MNOs will be expected to meet specific technical requirements, including robust network coverage, reliability, and the ability to integrate with Postbank's existing systems. Additionally, they must demonstrate experience in managing similar projects within the financial services sector. The duration of the contract is set for three years, during which the MNOs will play a vital role in enhancing the bank's service delivery capabilities and operational efficiency.
This tender represents a significant opportunity for MNOs to collaborate with a key player in the South African banking sector. By participating, MNOs can contribute to the modernization of banking services while also expanding their market presence and service offerings in the financial services industry.
This tender is suitable for established Mobile Network Operators with experience in providing telecommunications services to financial institutions. Companies that can demonstrate a strong infrastructure, reliability, and the ability to integrate with banking systems will find this opportunity particularly relevant.
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