Provision of fraud hotline services for a 36-month period to facilitate anonymous reporting of fraudulent activities. This service aims to enhance transparency and accountability within the municipality.
The Ingquza Hill Local Municipality is seeking proposals for the provision of fraud hotline services for a duration of 36 months. This initiative is designed to create a secure and anonymous channel for reporting fraudulent activities, thereby promoting integrity and accountability within the municipality. The selected service provider will be responsible for establishing a hotline that is accessible to all stakeholders, including employees and the public, ensuring that reports can be made confidentially and without fear of reprisal.
Key requirements include the ability to manage and operate the hotline effectively, provide 24/7 support, and ensure that all reports are handled with the utmost confidentiality and professionalism. The service provider will also be expected to offer regular reporting on hotline usage and trends, as well as recommendations for improving fraud prevention measures. This tender presents a valuable opportunity for businesses specializing in fraud prevention and hotline services to contribute to enhancing governance and ethical practices within the local government framework.
This tender is suitable for businesses that specialize in fraud prevention, hotline management, and related services. Companies with experience in providing secure, anonymous reporting solutions and a strong understanding of municipal governance will find this opportunity particularly relevant.
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