This tender seeks qualified service providers to monitor and evaluate public transport services in the Ethekwini Metropolitan area. The project aims to enhance service efficiency and user satisfaction over a defined period.
The Ethekwini Metropolitan Municipality is inviting tenders for the monitoring of public transport services to ensure compliance with operational standards and enhance overall service delivery. The selected service provider will be responsible for collecting data on transport usage, evaluating service quality, and providing actionable insights to improve public transport systems. This initiative is crucial for promoting sustainable urban mobility and ensuring that public transport meets the needs of its users.
The scope of work includes establishing monitoring frameworks, conducting regular assessments, and engaging with stakeholders to gather feedback. The successful bidder will need to demonstrate experience in transport monitoring, data analysis, and stakeholder engagement. This project is expected to run from the start of the contract until the end of the evaluation period, with the potential for ongoing assessments based on performance outcomes. By participating in this tender, businesses will contribute to the enhancement of public transport services, ultimately benefiting the community and fostering economic growth.
This tender is suitable for businesses specializing in transport monitoring, data analysis, and urban planning. Companies with experience in public transport systems and stakeholder engagement are encouraged to apply.
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