This tender seeks a service provider to supply, maintain, and manage a hosted Microsoft Teams telephony system on a rental basis for the MICT SETA over a period of 36 months, enhancing communication and collaboration capabilities.
The MICT SETA is inviting proposals for the provision, supply, and maintenance of a managed and hosted Microsoft Teams telephony system. This system will be utilized on a rental basis for a duration of 36 months, aimed at improving the organization's communication infrastructure. Key requirements include the ability to integrate seamlessly with existing systems, provide ongoing support and maintenance, and ensure high levels of reliability and security.
The successful service provider will be responsible for not only the initial setup and configuration of the telephony system but also for ongoing maintenance and support throughout the contract period. This includes regular updates, troubleshooting, and user training to ensure that all staff can effectively utilize the system. The implementation of this telephony solution is expected to enhance operational efficiency, facilitate remote work, and improve overall communication within the organization, aligning with the MICT SETA's goals of fostering a modern and effective workplace.
This tender is suitable for IT service providers, telecommunications companies, and managed service providers with expertise in Microsoft Teams and telephony solutions. Businesses that can demonstrate experience in providing hosted communication systems and ongoing support will find this opportunity particularly relevant.
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