This tender seeks a qualified service provider to deliver comprehensive Oracle support and maintenance services for a duration of three years. The aim is to ensure optimal performance and reliability of Oracle systems within the organization.
The Air Traffic and Navigation Services Company Limited is inviting proposals from experienced service providers for the provision of Oracle support and maintenance services over a three-year period. The selected provider will be responsible for ensuring the continuous operation, performance, and security of Oracle applications and databases critical to the organization's operations. Key requirements include expertise in Oracle technologies, timely response to support requests, and proactive maintenance to prevent system downtimes.
The scope of work encompasses troubleshooting, system upgrades, patch management, and user support, ensuring that all Oracle systems are running efficiently and effectively. The service provider will also be expected to deliver training and documentation to internal staff to enhance their understanding and usage of Oracle systems. This tender presents an opportunity for businesses specializing in IT support services to contribute to the operational excellence of a key player in the aviation sector, thereby enhancing their portfolio and experience in a critical industry.
This tender is suitable for IT service providers with proven experience in Oracle support and maintenance, particularly those with a track record in the aviation or transportation sectors. Companies that can demonstrate technical expertise, reliability, and a commitment to service excellence are encouraged to apply.
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