Eskom seeks a service provider to implement a fully functional Integrated Insurance Management System, including support and maintenance for five years. This solution aims to optimize insurance processes and enhance operational efficiency.
Eskom is inviting tenders for the procurement of an Integrated Insurance Management System designed to streamline and enhance the management of insurance processes. The selected service provider will be responsible for implementing a comprehensive solution that meets Eskom's operational requirements, ensuring that the system is fully functional and integrated with existing platforms. The contract will include ongoing support and maintenance for a duration of five years, allowing for continuous improvement and adaptation to changing needs.
The scope of work encompasses the development and deployment of both cloud-based and on-premises solutions, as detailed in the provided annexures. Bidders are required to demonstrate their capability in delivering a robust insurance management system that includes features such as risk assessment, claims management, and policy administration. Additionally, the tender requires adherence to Eskom's standard conditions and quality management specifications, ensuring that all services provided meet the highest industry standards. This initiative is expected to significantly enhance Eskom's operational efficiency and risk management capabilities, ultimately contributing to better service delivery and cost-effectiveness.
This tender is suitable for software development firms, insurance technology providers, and professional service companies with expertise in integrated management systems and a proven track record in delivering long-term support and maintenance services.
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