This tender seeks a qualified service provider to deliver ITIL 4 Foundation and COBIT training for five municipal employees. The training aims to enhance IT governance and service management capabilities within the municipality.
The Ingquza Hill Local Municipality is inviting proposals for the provision of training services focused on ITIL 4 Foundation and COBIT frameworks for five municipal employees. The training is intended to equip participants with essential knowledge and skills in IT service management and governance, which are critical for improving the efficiency and effectiveness of municipal IT operations. The selected service provider will be responsible for developing a tailored training program that meets the specific needs of the municipality and its employees.
The training should cover the core principles and practices of ITIL 4 and COBIT, ensuring that participants gain a comprehensive understanding of service management best practices and governance frameworks. The program should include interactive sessions, practical exercises, and assessments to facilitate learning and retention. The duration of the training is expected to be a week, with sessions scheduled at the convenience of the municipality. Interested bidders must demonstrate their expertise in ITIL and COBIT training, along with a proven track record of delivering similar training programs to public sector entities.
This tender is suitable for training providers with expertise in ITIL and COBIT frameworks, particularly those experienced in delivering training to municipal or public sector employees. Businesses should have a proven track record of enhancing IT governance and service management capabilities through structured training programs.
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