PABX Maintenance and Support Services

Pietermaritzburg, Kwazulu-natal Msunduzi Local Municipality
Open Closing: 30 Sep 2025 at 12:00 Published: 28 Aug 2025

Overview

Summary

This tender seeks qualified vendors to provide maintenance and support for the Alcatel OmniPCX PABX system, including the supply and delivery of VSA Rampage, Amethyst voice recording systems, and compatible telephones. Vendors must demonstrate expertise in telecommunications services.

Detailed Description

The Msunduzi Local Municipality invites tenders for the maintenance and support of its Alcatel OmniPCX Enterprise Private Automatic Branch Exchange (PABX) system. This includes the supply and delivery of essential components such as VSA Rampage and Amethyst voice recording systems, as well as compatible telephones. The successful bidder will be responsible for ensuring the optimal performance of the PABX system, providing timely maintenance, and offering technical support to address any operational issues that may arise.

Vendors must possess a proven track record in telecommunications, particularly with Alcatel systems, and be able to provide comprehensive service agreements that cover routine maintenance, emergency repairs, and system upgrades. The tender emphasizes the importance of reliability and efficiency in communication systems, which are crucial for the municipality's operations. Interested parties should prepare to submit detailed proposals that outline their qualifications, service capabilities, and pricing structures, ensuring they meet the requirements set forth in the tender documents.

Suitable Businesses

This tender is suitable for telecommunications companies, IT service providers, and vendors specializing in PABX systems and voice recording technologies. Businesses with experience in providing maintenance and support services for Alcatel products are particularly encouraged to apply.

Documents

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Location & Address

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Contact Information

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Special Conditions

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