This tender seeks proposals for a Lounge Operator to manage both a commercial lounge and a smoking lounge at O R Tambo International Airport for a five-year period. Operators must demonstrate experience in hospitality and lounge management.
The Airports Company of South Africa is inviting proposals for the provision of Lounge Operator services at O R Tambo International Airport. The successful bidder will be responsible for the management and operation of a commercial lounge and a designated smoking lounge over a five-year contract period. Key responsibilities include ensuring high standards of customer service, maintaining lounge facilities, and providing amenities that enhance the passenger experience.
Bidders must demonstrate a proven track record in hospitality management, particularly in airport lounge operations. The proposal should outline strategies for delivering exceptional service, innovative amenities, and effective lounge management practices. Additionally, compliance with health and safety regulations, as well as the ability to adapt to the evolving needs of travelers, will be critical. This tender presents an opportunity to contribute to the airport's reputation as a premier travel hub while generating revenue through lounge services.
This tender is suitable for businesses specializing in hospitality and lounge management, particularly those with experience in airport operations. Companies that can provide innovative solutions and high-quality customer service are encouraged to apply.
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