The Overberg Water Board seeks post-implementation support for SAGE 200 Evolution and SAGE 300 People systems. This tender covers both on-site and off-site resources for a duration of 36 months, ensuring optimal system performance and user satisfaction.
The Overberg Water Board is inviting proposals for comprehensive post-implementation support services for its SAGE 200 Evolution and SAGE 300 People systems. This tender encompasses both on-site and off-site resources, aimed at enhancing the functionality and efficiency of these critical software solutions over a period of 36 months. Key requirements include providing technical support, system maintenance, user training, and managed services to ensure seamless operations and user engagement.
The selected service provider will be responsible for addressing any issues that arise post-implementation, offering timely solutions, and ensuring that the systems are utilized to their full potential. This includes regular system updates, troubleshooting, and ongoing training for staff to adapt to any changes or new features. The successful bidder will play a crucial role in maintaining the integrity of the systems, thereby contributing to improved operational efficiency and user satisfaction within the Overberg Water Board.
This tender is suitable for IT service providers specializing in ERP systems, particularly those with experience in SAGE software. Companies offering managed services, technical support, and user training for enterprise solutions are encouraged to apply.
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