SASSA invites proposals for the supply, installation, configuration, support, and maintenance of high-tech self-service kiosks across nine provinces for a three-year period. This initiative aims to enhance service delivery and accessibility for social security beneficiaries.
The South African Social Security Agency (SASSA) is seeking qualified service providers to deliver a comprehensive solution for high-tech self-service kiosks. This tender encompasses the supply, installation, configuration, support, and ongoing maintenance of these kiosks in all nine provinces of South Africa for a duration of three years. The kiosks are intended to improve access to social security services, enabling beneficiaries to interact with SASSA more efficiently and effectively.
Proposals should detail the technical specifications of the kiosks, including user-friendly interfaces, security features, and integration capabilities with existing SASSA systems. Service providers must also outline their support and maintenance plans, ensuring minimal downtime and prompt assistance to users. The successful implementation of this project will not only enhance service delivery but also contribute to the digital transformation of social security services in South Africa, ultimately benefiting millions of citizens who rely on these essential services.
This tender is suitable for technology companies specializing in self-service solutions, kiosk manufacturers, and service providers with experience in installation and maintenance of IT systems in public sector environments.
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