This tender seeks a provider for the maintenance of ECM OpenText software licenses, including comprehensive service and technical support within a private local cloud environment for a duration of five years.
The National Health Laboratory Service is inviting tenders for the procurement of maintenance services for ECM OpenText software licenses. This includes ongoing service and technical support, ensuring that the software operates efficiently within an existing private local cloud-based model. The maintenance contract will span a period of five years, emphasizing the need for a reliable partner capable of delivering high-quality support and service continuity.
Key requirements include the ability to provide timely technical assistance, updates, and maintenance services that align with the operational needs of the National Health Laboratory Service. The successful bidder will need to demonstrate expertise in ECM OpenText software, as well as experience in managing cloud-based solutions. This tender represents a significant opportunity for businesses specializing in software maintenance and support services, particularly those with a focus on healthcare and cloud technologies, to contribute to the efficiency and effectiveness of public health services in South Africa.
This tender is suitable for IT service providers specializing in software maintenance, particularly those with experience in ECM solutions and cloud-based environments. Businesses with a background in healthcare IT support are encouraged to apply.
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