Oracle EBS Support and Maintenance Services NEW

The South African Social Security Agency (SASSA) is inviting proposals from qualified service providers for the provision of comprehensive support and maintenance services for Oracle E-Business Suite (EBS). This tender encompasses not only ongoing support and maintenance but also the implementation of new enhancements to optimize the existing Oracle systems. The contract will span a duration of three years, during which the selected service provider will be expected to ensure system reliability, performance, and compliance with evolving business needs.

Proposals should detail the provider's experience with Oracle EBS, including previous projects, methodologies for support and maintenance, and strategies for implementing enhancements. Key requirements include a robust understanding of Oracle applications, the ability to troubleshoot and resolve issues promptly, and a commitment to continuous improvement. The successful bidder will play a crucial role in ensuring that SASSA's systems are up-to-date, efficient, and capable of meeting the demands of social security services in South Africa.

This tender represents a significant opportunity for service providers specializing in Oracle solutions to contribute to the enhancement of public services. The selected vendor will not only support SASSA's operational needs but will also help drive innovation within the agency's technological framework, ultimately benefiting the communities served by SASSA.