This tender seeks a service provider for the provisioning, configuration, management, support, and maintenance of a Smart Government System (SmartGov) for a period of four years. Key requirements include adherence to SITA's OEM/OSM Framework Agreements.
The National School of Government (NSG) is inviting bids for the provisioning, configuration, management, support, and maintenance of its Smart Government System (SmartGov) over a four-year period. The successful bidder will be responsible for ensuring the system's optimal performance, including regular updates, troubleshooting, and user support. This initiative aims to enhance the efficiency of government operations through advanced technology solutions.
Key requirements include compliance with the SITA Effective OEM/OSM Framework Agreements, which ensures that all services provided align with national standards for technology procurement. Bidders should demonstrate their experience in managing similar systems and provide a comprehensive support plan that includes training for NSG staff. The project is expected to deliver significant value by streamlining processes and improving service delivery within the public sector.
This tender is suitable for IT service providers with expertise in government systems, particularly those experienced in managing and supporting complex software solutions. Companies that can demonstrate compliance with SITA frameworks and have a proven track record in similar projects are encouraged to apply.
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