Software Maintenance and Support Services NEW

Johannesburg, Gauteng Johannesburg Water
Open Closing: 10 Oct 2025 at 16:00 Published: 3 Oct 2025

Overview

Summary

This tender seeks qualified vendors to provide ongoing maintenance and support for Winscribe Software. Services include troubleshooting, updates, and user assistance to ensure optimal software performance over a specified contract duration.

Detailed Description

Johannesburg Water is inviting proposals for comprehensive software maintenance and support services for Winscribe Software. The selected vendor will be responsible for ensuring the software operates efficiently, addressing any technical issues, and providing timely updates and enhancements. Key requirements include a proven track record in software support, familiarity with Winscribe, and the ability to deliver responsive customer service.

The scope of work encompasses troubleshooting software issues, implementing updates, and offering user training and assistance. The contract is expected to last for a defined period, with the possibility of extension based on performance. By securing these services, Johannesburg Water aims to enhance operational efficiency, minimize downtime, and ensure that users can effectively utilize the Winscribe Software to meet their needs.

Suitable Businesses

This tender is suitable for IT service providers and software support companies with experience in maintaining and supporting Winscribe Software or similar applications. Businesses that specialize in technical assistance, software updates, and user training are encouraged to apply.

Documents

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Location & Address

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Contact Information

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Special Conditions

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