Integrated Incident Management System Procurement

Pretoria, Gauteng Transport
Open Closing: 29 Oct 2025 at 11:00 Published: 7 Oct 2025

Overview

Summary

This tender seeks a service provider to procure an Integrated Incident Management System for the Department of Transport's Aeronautical and Maritime Rescue Coordination Centres. The contract duration is 60 months, aiming to enhance operational efficiency and response capabilities.

Detailed Description

The Department of Transport is inviting proposals for the procurement of an Integrated Incident Management System (IIMS) specifically designed for the Aeronautical Rescue Coordination Centre (ARCC) and the Maritime Rescue Coordination Centre (MRCC). This system will play a critical role in streamlining incident management processes, ensuring timely and effective responses to emergencies in both aeronautical and maritime domains. The successful service provider will be responsible for delivering a robust solution that integrates seamlessly with existing systems and enhances situational awareness for rescue operations.

Key requirements include the provision of a comprehensive software solution that supports real-time data sharing, incident tracking, and resource management. The system must be user-friendly, scalable, and capable of supporting various incident types, including search and rescue operations. Additionally, the provider will be expected to offer training and ongoing support to ensure the effective utilization of the system over the 60-month contract period. This initiative is vital for improving safety and operational readiness in South Africa's transport sectors, ultimately contributing to better outcomes during emergencies.

Suitable Businesses

This tender is suitable for software development companies, IT service providers specializing in emergency management solutions, and firms with experience in public sector contracts. Businesses with a proven track record in delivering integrated systems for incident management and support services are encouraged to apply.

Documents

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Briefing Information

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Special Conditions

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