This tender seeks qualified service providers to conduct comprehensive stakeholder satisfaction surveys. The aim is to assess stakeholder perceptions and improve service delivery, with submissions due by October 17, 2025.
The Banking Sector Education and Training Authority is inviting proposals for stakeholder satisfaction survey services. This initiative is designed to gather insights from stakeholders regarding their experiences and satisfaction levels with the authority's services. The selected provider will be responsible for designing, implementing, and analyzing the survey, ensuring that it captures relevant data to inform decision-making and enhance service delivery.
The scope of work includes developing a tailored survey instrument, conducting the survey within the specified timeframe, and providing a detailed report of findings and recommendations. Key requirements include experience in conducting similar surveys, strong analytical skills, and the ability to present data in a clear and actionable format. This project is expected to significantly contribute to improving stakeholder engagement and satisfaction, ultimately leading to better service outcomes.
Interested bidders must submit their proposals along with a pricing schedule by the closing date. The successful bidder will play a crucial role in shaping the authority's strategic direction based on stakeholder feedback, making this an important opportunity for firms specializing in survey methodologies and stakeholder engagement.
This tender is suitable for businesses specializing in market research, survey design, and data analysis, particularly those with experience in public sector projects and stakeholder engagement initiatives.
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