Business Process Mapping and Job Grading Services

The Services Sector Education and Training Authority is inviting proposals for a comprehensive service provider to conduct an organization-wide business processes mapping, review the current organizational structure, and implement a job grading process. This initiative is crucial for identifying inefficiencies, optimizing workflows, and ensuring that job roles are aligned with organizational goals. The successful bidder will be responsible for assessing existing processes, engaging with stakeholders, and providing actionable recommendations.

The scope of work includes detailed mapping of current business processes, analysis of the organizational structure, and the development of a job grading framework that reflects industry standards. The project is expected to improve clarity in roles, enhance employee satisfaction, and ultimately drive better service delivery. Interested bidders should demonstrate experience in organizational development, process improvement, and job evaluation methodologies, along with a proven track record of similar projects. The tender is open for submissions until November 12, 2025, and all relevant documentation can be accessed through the provided links.