This tender seeks a service provider to acquire and implement an SMS/WhatsApp communication platform for a duration of 36 months. The solution should enhance communication efficiency and accessibility for stakeholders.
The purpose of this tender is to appoint a qualified service provider for the acquisition and implementation of an SMS/WhatsApp communication platform. The selected provider will be responsible for delivering a robust solution that facilitates effective communication between the regulatory authority and its stakeholders. The implementation period is set for 36 months, during which the provider will ensure the platform is fully operational and meets the specified requirements.
Key requirements for the platform include user-friendly interfaces, reliable message delivery, integration capabilities with existing systems, and compliance with data protection regulations. The solution should also provide analytics and reporting features to track communication effectiveness. This initiative aims to improve stakeholder engagement and streamline communication processes, ultimately enhancing service delivery and operational efficiency for the authority.
This tender is suitable for businesses specializing in communication technologies, software development, and IT services, particularly those with experience in SMS and messaging platform implementations. Companies that can demonstrate expertise in user engagement solutions and compliance with regulatory standards are encouraged to apply.
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