Microsoft Dynamics 365 ERP Customization and Support

The Public Service Sector Education and Training Authority is inviting proposals from qualified service providers for the customization, support, and maintenance of the Microsoft Dynamics 365 Enterprise Resource Planning (ERP) system. This engagement will span a duration of 48 months, during which the selected provider will be responsible for tailoring the ERP system to meet specific organizational needs, ensuring optimal functionality and user experience.

Key responsibilities include ongoing technical support, system upgrades, and training for staff to maximize the use of the ERP system. The provider should demonstrate a strong background in ERP implementations, particularly with Microsoft Dynamics 365, and possess the capability to deliver timely solutions that align with the strategic goals of the organization. The successful bidder will play a crucial role in enhancing operational efficiency, streamlining processes, and providing valuable insights through data analytics.

This tender presents an opportunity for businesses with proven expertise in ERP systems and a commitment to delivering high-quality support services. Providers should be prepared to showcase their experience, technical capabilities, and understanding of the public sector's unique requirements. The anticipated outcome is a robust ERP solution that supports the organization's mission and improves service delivery.