This tender seeks a service provider to deliver comprehensive parking and bus billing management services at Johannesburg Park Station for a period of 12 months, enhancing operational efficiency and customer experience.
The Passenger Rail Agency of South Africa is inviting qualified service providers to submit quotations for the management of parking and bus billing services at Johannesburg Park Station. The successful bidder will be responsible for implementing an efficient billing system that ensures accurate tracking of parking fees and bus services, while also providing excellent customer service to users of the station. The contract is set for a duration of 12 months, commencing upon award.
Key requirements include the ability to integrate with existing systems, provide real-time reporting, and ensure compliance with relevant regulations. The service provider will also be expected to manage customer inquiries and resolve issues promptly, thereby enhancing the overall user experience at the station. This tender offers an opportunity for businesses to contribute to the improvement of public transport infrastructure and services in South Africa, while also benefiting from a stable contract over the specified period.
This tender is suitable for businesses specializing in transport management, billing systems, and customer service solutions, particularly those with experience in public transport environments and a proven track record of delivering similar services.
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