This tender seeks a service provider to evaluate and enhance SITA's business model and strategic relevance within the digital public services infrastructure. The project aims to ensure alignment with current technological advancements and public service needs.
The Department of Communications and Digital Technologies is inviting proposals from qualified service providers to conduct a comprehensive review of the State Information Technology Agency (SITA) business model. The objective is to assess its strategic relevance in the context of the evolving digital public services infrastructure. The selected provider will analyze current operational frameworks, identify gaps, and recommend improvements that align with best practices in digital service delivery.
Key requirements include a thorough understanding of public sector technology frameworks, experience in business model innovation, and the ability to engage with various stakeholders to gather insights. The review will not only focus on the operational aspects but also on the strategic positioning of SITA in the digital landscape, ensuring that it meets the needs of citizens and government entities effectively. The anticipated duration for this project is approximately six months, with a closing date for submissions set for January 30, 2026.
This tender is suitable for consulting firms with expertise in business model innovation, strategic planning, and public sector technology solutions. Companies with a proven track record in digital transformation projects and experience working with government agencies are encouraged to apply.
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