CENTLEC seeks bids for debt collection services over a 36-month period. Providers must demonstrate experience in municipal debt recovery and compliance with relevant regulations to ensure effective service delivery.
CENTLEC (SOC) Ltd, a municipal entity responsible for electricity distribution in Mangaung, is inviting bids for the provision of comprehensive debt collection services for a duration of thirty-six (36) months. This tender aims to engage a qualified service provider capable of efficiently recovering outstanding debts from customers while adhering to legal and ethical standards. The selected bidder will be expected to implement effective collection strategies, maintain accurate records, and provide regular reports on collection progress.
The scope of work includes the development and execution of tailored debt recovery processes, engagement with customers to negotiate payment plans, and the use of technology to streamline operations. Providers must have a proven track record in municipal debt collection, along with the necessary resources and expertise to manage high volumes of accounts. This initiative not only aims to enhance CENTLEC's cash flow but also to improve customer relations through responsible collection practices. Bidders are encouraged to demonstrate innovative approaches that align with CENTLEC’s commitment to service excellence and community engagement.
This tender is suitable for businesses specializing in debt collection services, particularly those with experience in municipal or public sector contracts. Companies that can demonstrate compliance with legal regulations and possess the necessary resources to manage large volumes of accounts will find this opportunity relevant.