The South African Civil Aviation Authority seeks a service provider to conduct two independent stakeholder perception surveys over three years. This initiative aims to gather valuable insights to enhance stakeholder engagement and improve service delivery.
The South African Civil Aviation Authority is inviting proposals for the appointment of a service provider to conduct two independent stakeholder perception surveys within a three-year timeframe. These surveys are crucial for assessing stakeholder opinions, expectations, and satisfaction levels regarding the Authority's services. The insights gained will inform strategic decisions and improve overall stakeholder engagement.
The selected service provider will be responsible for designing, administering, and analyzing the surveys, ensuring that they are comprehensive and tailored to the diverse stakeholder groups involved. Key requirements include a proven track record in conducting similar surveys, expertise in data analysis, and the ability to present findings in a clear and actionable format. The successful execution of these surveys will not only enhance the Authority's understanding of stakeholder needs but also contribute to the continuous improvement of its operations and services.
This tender is suitable for research firms, market analysts, and consulting agencies with experience in stakeholder engagement and survey methodologies. Businesses that specialize in data analysis and reporting are particularly encouraged to apply.