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Employee Assistance Programme Services

Cape Town : Cape Town Civic Centre, Western Cape City of Cape Town
Open Closing: 24 Mar 2026 at 10:00 Published: 20 Feb 2026

Overview

Summary

This tender seeks qualified providers for augmentary Employee Assistance Programme (EAP) services for City of Cape Town employees, aimed at enhancing employee well-being and productivity. The contract duration is one year, with potential for renewal.

Detailed Description

The City of Cape Town is inviting tenders for the provision of augmentary Employee Assistance Programme (EAP) services designed to support the mental and emotional well-being of its employees. The selected service provider will be responsible for delivering a comprehensive range of EAP services, including counseling, crisis intervention, and wellness programs tailored to meet the diverse needs of the workforce. The goal is to foster a healthy work environment that enhances employee productivity and morale.

The EAP services should include 24/7 access to professional counseling, workshops on stress management, and resources for personal development. Providers must demonstrate experience in delivering similar services to large organizations, with a focus on confidentiality and sensitivity to employee needs. The contract is set for a duration of one year, commencing upon award, with the possibility of extension based on performance and organizational needs. This initiative is crucial for promoting a supportive workplace culture and ensuring the well-being of employees, ultimately benefiting the City of Cape Town as a whole.

Suitable Businesses

This tender is suitable for businesses specializing in mental health services, counseling, and employee wellness programs. Companies with experience in providing EAP services to large organizations are encouraged to apply, particularly those with a proven track record of enhancing employee well-being and productivity.

Documents

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Location & Address

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Contact Information

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Briefing Information

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Special Conditions

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