This tender is for the maintenance and support of the City of Cape Town's centralized, web-based Digital Wayleave Management System. Key requirements include technical support, software updates, and integration with GIS systems over a five-year contract period.
The City of Cape Town seeks a qualified service provider for the maintenance and support of its Digital Wayleave Management System (WLMS), which facilitates the management of wayleave applications for utility services on public land. The successful bidder will be responsible for ensuring optimal system performance, implementing security protocols, and providing timely bug fixes and feature updates. The system is built on a robust platform integrating GIS capabilities, requiring the contractor to have expertise in software solutions involving GIS integration and automated ticketing systems.
The contract will span five years, during which the provider must deliver ongoing technical assistance, user training, and operational support. The maintenance scope includes ensuring compliance with CCT standards and regulations, enhancing system capabilities, and maintaining the ability to track application statistics. This tender presents an opportunity for businesses with experience in software maintenance and support, particularly those familiar with web-based applications and GIS technologies, to contribute to the efficient management of public assets in Cape Town.
This tender is suitable for IT service providers specializing in software maintenance, particularly those with experience in GIS systems and public sector applications. Companies with a proven track record in technical support and system integration are encouraged to apply.