The uMngeni Municipality seeks a service provider for Internet and VOIP (Telephone Management System) services for 250 users over 36 months. Key requirements include dedicated internet access, managed services, and comprehensive support.
The uMngeni Municipality is inviting tenders for the provision of Internet and VOIP services for a period of 36 months, catering to 250 users across various municipal sites. The successful service provider will deliver dedicated, uncapped, and uncontended internet connectivity, ensuring a minimum speed of 120 Mbps at the main office and specified speeds at other locations. Additionally, the VOIP system must support features such as direct inward dialing, call forwarding, and integration with MS Teams, while ensuring redundancy and high availability of services.
The scope of work includes the installation of necessary infrastructure, provision of managed firewall services, and ongoing technical support. The service provider will be responsible for monitoring internet traffic, providing detailed usage reports, and ensuring compliance with municipal standards. This tender is ideal for businesses with proven experience in telecommunications, particularly those holding the necessary licenses from ICASA for electronic communications services.
This tender is suitable for telecommunications companies with experience in providing internet and VOIP services, particularly those capable of managing large-scale installations and support for municipal clients.