Eskom seeks proposals for the maintenance and support of 40 JAWS perpetual licenses over a five-year period. This includes on-demand technical support and software upgrades to ensure optimal functionality for users.
Eskom is inviting tenders for the provision of maintenance and support services for 40 JAWS perpetual licenses for a duration of five years. The successful bidder will be responsible for delivering on-demand technical support, ensuring that all software is continuously updated to the latest versions, and providing comprehensive training resources for end-users. This initiative aims to enhance accessibility for visually impaired users within the organization, ensuring they have the necessary tools to interact effectively with digital content.
The scope of work includes converting text to voice, providing audio descriptions of visual media, and ensuring compatibility with various operating systems and assistive technologies. Bidders must demonstrate their capability to deliver these services efficiently, with a focus on quality and responsiveness. The successful vendor will play a crucial role in supporting Eskom's commitment to inclusivity and accessibility in the workplace, ultimately contributing to a more diverse and productive environment.
This tender is suitable for businesses specializing in software maintenance, assistive technology solutions, and those with experience in providing support for accessibility tools. Companies with a proven track record in the IT sector, particularly those familiar with JAWS software and accessibility standards, are encouraged to apply.