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Comprehensive ICT Management Services

George, Western Cape George Municipality
Open Closing: 24 Apr 2026 at 12:00 Published: 19 Mar 2026

Overview

Summary

This tender invites experienced service providers to submit proposals for comprehensive ICT management and related services on a rates-based contract, effective until June 30, 2029. Key requirements include expertise in managing municipal ICT systems and ensuring operational efficiency.

Detailed Description

The George Municipality seeks proposals from qualified service providers to deliver comprehensive ICT management and related services over a three-year period. This initiative aims to enhance the municipality's ICT infrastructure, ensuring effective governance, operational efficiency, and improved citizen engagement. The successful bidder will be responsible for managing the municipality's information systems, communication networks, and technology resources, while also providing strategic guidance on ICT policies and procedures.

The scope of work includes supporting the ongoing implementation of a Management Information System (MIS), integrating various systems such as Customer Relationship Management (CRM) and Geographic Information Systems (GIS), and ensuring compliance with regulatory standards. The appointed service provider will also focus on skills transfer to municipal staff, fostering internal capability development, and ensuring the sustainability of ICT operations. This tender is suitable for businesses with a proven track record in municipal ICT management and a commitment to enhancing public sector services.

Suitable Businesses

This tender is suitable for established ICT service providers with experience in managing municipal systems, delivering strategic ICT solutions, and providing training and support to enhance internal capabilities.

Documents

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Location & Address

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Contact Information

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Briefing Information

Briefing Session: Available
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Special Conditions

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