This tender seeks bids for a 3-year maintenance and support agreement for NETSCOUT Points, ensuring reliable network performance and security for the Provincial Government. Interested bidders must provide comprehensive support services and pricing details.
The Provincial Government is inviting bids for a 3-year maintenance and support agreement for NETSCOUT Points, a critical tool for network performance monitoring and security. This agreement aims to enhance the operational efficiency of government networks by ensuring that the NETSCOUT systems are consistently updated, maintained, and supported. Bidders are required to demonstrate their capability in providing timely technical support, regular system updates, and troubleshooting services, ensuring minimal downtime and optimal performance.
The scope of this tender includes the provision of comprehensive maintenance services, which encompass software updates, technical support, and on-site assistance as needed. Bidders must submit a detailed pricing schedule along with their proposals, outlining all costs associated with the maintenance and support services. The successful bidder will play a vital role in safeguarding the integrity and performance of the Provincial Government's network infrastructure, ultimately contributing to improved service delivery to the public.
This tender is suitable for IT service providers specializing in network management and support, particularly those with experience in NETSCOUT products. Companies that can demonstrate a track record of providing reliable technical support and maintenance services for government or large-scale corporate networks are encouraged to apply.
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