Seeking bids for the operation of the Kirstenbosch Gift Shop for five years. The operator will manage retail activities, enhance customer experience, and promote local biodiversity products.
The South African National Biodiversity Institute (SANBI) invites bids for the appointment of an operator for the Kirstenbosch Gift Shop, located within the renowned Kirstenbosch National Botanical Garden. This tender encompasses a five-year contract where the selected operator will be responsible for managing all retail operations, including inventory management, customer service, and marketing of products that celebrate South Africa's rich biodiversity. The operator will also be expected to curate a selection of local crafts, educational materials, and eco-friendly products that align with the garden's mission of promoting conservation and sustainable practices.
Key requirements include proven experience in retail management, a strong understanding of customer engagement strategies, and the ability to work collaboratively with SANBI to enhance the overall visitor experience at the garden. The successful bidder will not only contribute to the financial sustainability of the gift shop but also play a vital role in supporting local artisans and promoting environmental awareness. This is an excellent opportunity for businesses with a passion for biodiversity, retail excellence, and community engagement.
This tender is suitable for retail management companies, especially those with experience in operating gift shops or similar venues, as well as businesses focused on sustainability, local crafts, and customer engagement in the tourism sector.
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