Change Management Services for Digital Transformation NEW

The Passenger Rail Agency of South Africa (PRASA) is inviting quotations for change management services aimed at enhancing its digital transformation initiatives over the next 12 months. This project is critical as PRASA seeks to modernize its operations and improve service delivery through innovative technology solutions. The selected service provider will be responsible for developing and implementing change management strategies that ensure smooth transitions and high levels of employee engagement throughout the transformation process.

The scope of work includes conducting assessments to identify change impacts, developing communication plans, and providing training and support to staff as they adapt to new systems and processes. The service provider should have a proven track record in change management within similar sectors, demonstrating the ability to foster a culture of adaptability and resilience. By successfully managing this transition, PRASA aims to enhance operational efficiency, improve customer satisfaction, and position itself as a leader in the rail industry.

Interested bidders must submit their proposals by the closing date, ensuring they meet all outlined requirements. This tender represents a significant opportunity for businesses specializing in change management and organizational development to contribute to a transformative project that will have lasting impacts on public transportation in South Africa.