Staff Change Management Programme

The South African Civil Aviation Authority (SACAA) is inviting experienced service providers to submit proposals for a comprehensive Staff Change Management Programme. This initiative aims to enhance Service Level Standards within the organization, ensuring that staff are effectively supported through transitions and changes in operational processes. The programme will be implemented over a six-month period, allowing for thorough planning, execution, and evaluation of its impact on service delivery.

Key components of the programme include the development of tailored change management strategies, training sessions for staff, and the establishment of metrics to measure the success of the implementation. Service providers should demonstrate their expertise in change management, particularly in the context of service delivery, and provide a clear plan for how they will engage with staff to foster a culture of adaptability and resilience. The successful implementation of this programme is expected to result in improved service standards, enhanced employee satisfaction, and a more agile organizational structure.

Interested parties must review the supporting documents provided, which outline specific requirements and expectations for proposals. This tender presents a valuable opportunity for businesses specializing in change management and organizational development to contribute to the SACAA's mission of maintaining high service standards in civil aviation.