Seeking a service provider for OnBase technical support over three years. This tender requires expertise in document management systems to ensure optimal functionality and user support.
The Land and Agricultural Development Bank of South Africa is inviting proposals for the provision of OnBase technical support services for a period of three years. The selected service provider will be responsible for delivering technical assistance, troubleshooting, and system maintenance to ensure the OnBase document management system operates efficiently and meets the bank's operational needs. Key requirements include a proven track record in OnBase support, availability of certified technical staff, and the ability to provide timely responses to support requests.
The scope of work encompasses regular system updates, user training, and the resolution of technical issues as they arise. The service provider will also be expected to collaborate with the bank's IT department to implement enhancements and ensure compliance with relevant regulations. This tender presents an opportunity for businesses with specialized knowledge in document management systems to contribute to the bank's digital transformation and improve its operational efficiency.
This tender is suitable for IT service providers with expertise in document management systems, particularly those with experience in OnBase support. Companies that can demonstrate a strong technical background and a commitment to customer service will find this opportunity aligns with their capabilities.
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