This tender seeks a service provider for the support and maintenance of both old and new live capture enrolment units at driving licence testing centres nationwide for a duration of twelve months. Key requirements include technical expertise and timely service delivery.
The South African government is inviting tenders for the appointment of a service provider to support and maintain live capture enrolment units, both old and new, at driving licence testing centres across the country. The successful bidder will be responsible for ensuring that these critical systems operate efficiently and effectively, thus facilitating the smooth processing of driving licence applications. The contract will span a period of twelve months, during which the provider must deliver regular maintenance, troubleshooting, and technical support to minimize downtime and enhance user experience.
Key responsibilities include conducting routine inspections, performing necessary repairs, and providing on-site technical assistance as required. The service provider must demonstrate a strong understanding of live capture technology and possess the capability to address both hardware and software issues. Additionally, the provider should be prepared to offer training to staff at the testing centres to ensure optimal use of the enrolment units. This tender presents an opportunity for businesses with relevant experience to contribute to the efficiency of the driving licence application process in South Africa, ultimately benefiting the public by improving service delivery.
This tender is suitable for IT service providers, technical support firms, and maintenance companies with experience in managing hardware and software systems, particularly in the public sector or similar environments.
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