HEMIS Maintenance and Support Services

Pretoria, Gauteng Higher Education & Training
Open Closing: 21 Nov 2025 at 11:00 Published: 28 Oct 2025

Overview

Summary

This tender seeks a qualified service provider to deliver maintenance and support services for the Higher Education Management Information System (HEMIS) over a three-year period, ensuring system reliability and efficiency.

Detailed Description

The Department of Higher Education and Training is inviting proposals from experienced service providers for the maintenance and support of the Higher Education Management Information System (HEMIS). The selected provider will be responsible for ensuring the system's optimal performance, troubleshooting issues, and implementing updates and enhancements as necessary. This three-year contract aims to improve the overall functionality and user experience of HEMIS, which is critical for managing higher education data effectively.

Key responsibilities include regular system maintenance, user support, and the provision of technical expertise to address any challenges that may arise. The service provider will also be expected to collaborate closely with the department to align system capabilities with evolving educational needs and regulatory requirements. By ensuring the reliability and efficiency of HEMIS, the provider will play a vital role in supporting the department's mission to enhance higher education management in South Africa.

Suitable Businesses

This tender is suitable for IT service providers with expertise in system maintenance and support, particularly those with experience in educational management systems. Companies with a proven track record in delivering similar services to government or educational institutions are encouraged to apply.

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Briefing Information

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Special Conditions

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