This tender seeks a qualified service provider for the support and maintenance of Cisco switches over a six-month period. Key requirements include Cisco partnership and experience in network performance monitoring and troubleshooting.
The Council for Medical Schemes is inviting bids for the appointment of a service provider to assist with the support and maintenance of Cisco switches in their server and patch rooms for a duration of six months. The selected provider must be a certified Cisco partner and will be responsible for maintaining and updating device configurations, configuring VLANs upon request, and ensuring the security of the switches. Additionally, the provider will monitor network performance and assist with troubleshooting any network issues related to the switches. A monthly on-site inspection is also required to ensure optimal performance and reliability.
The scope of work includes the management of ten 48-port Cisco Catalyst 2960X switches, one 24-port Cisco Catalyst 2960X switch, and two 12-port Cisco Catalyst 3850 XS switches. Bidders must demonstrate prior experience in providing similar maintenance services, supported by testimonial letters and a valid Cisco partnership certificate. This tender represents an opportunity for businesses specializing in IT infrastructure support to engage with a key regulatory body in the healthcare sector, ensuring that their network systems remain robust and efficient.
This tender is suitable for IT service providers with expertise in Cisco products, particularly those with a valid Cisco partnership and experience in network management and troubleshooting. Businesses that can demonstrate a history of successful maintenance contracts in similar environments are encouraged to apply.