Lepelle-Nkumpi Municipality seeks a qualified debt collection agency for a three-year contract to recover outstanding debts from residential and business accounts. Bidders must demonstrate experience and capability in debt recovery processes.
The Lepelle-Nkumpi Municipality is inviting bids for the appointment of a debt collection agency for a period of three years. The successful bidder will be responsible for tracing debtors, negotiating repayment plans, and managing the collection of outstanding debts, including arrear unmetered service charges and sundry charges. The agency must provide monthly reports on debt recovery status and utilize appropriate technology to ensure efficient service delivery.
Key responsibilities include conducting pre-legal and legal collection processes, managing debtor inquiries, and ensuring compliance with the municipality's debt and credit control policies. Bidders should have a proven track record in debt collection, with the ability to handle both active and inactive accounts. This tender offers an opportunity for agencies to engage in a long-term partnership with the municipality, contributing to improved financial management and service delivery.
This tender is suitable for established debt collection agencies with experience in municipal or governmental debt recovery, capable of providing comprehensive services including legal processes and debtor negotiation.
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