Postbank seeks a panel of mobile network operators to support its Card Replacement Project over three years, ensuring nationwide connectivity and reliable data services for card issuance and transactions.
This tender invites mobile network operators to participate in a three-year engagement with Postbank, focusing on providing mobile data connectivity for its Card Replacement Project (CRP). The selected operators will be required to deliver nationwide coverage, including urban, peri-urban, and rural areas, ensuring reliable connectivity for Postbank systems and applications. Key requirements include 24/7 support, secure SIM activation, and a management platform for monitoring data usage and service performance.
Bidders must demonstrate compliance with technical specifications, including 4G/LTE and 5G capabilities, and must provide evidence of being a licensed Mobile Network Operator in South Africa. The successful bidders will not only facilitate card issuance but also enhance customer service through effective communication channels, such as SMS and USSD services. This project aims to improve access to banking services across South Africa, particularly in underserved areas, thereby contributing to financial inclusion.
This tender is suitable for licensed mobile network operators with the capability to provide extensive mobile data services across South Africa, particularly those experienced in supporting financial institutions and large-scale telecommunications projects.