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This tender seeks a service provider for comprehensive ICT managed and maintenance services over a three-year period. Key requirements include server management, disaster recovery, and regular reporting to ensure optimal IT infrastructure performance.
Lepelle Northern Water is inviting bids for the provision of ICT managed and maintenance services for a duration of three years. The successful service provider will be responsible for maintaining and monitoring the organization's IT infrastructure, which includes both on-premises and cloud-based systems. Key responsibilities will involve server management, ensuring high availability, applying necessary updates and patches, and implementing robust disaster recovery solutions using technologies such as VEEAM and Microsoft Azure.
The scope of work also includes real-time monitoring, regular reporting on system performance, and proactive incident management to minimize downtime. The service provider will be expected to deliver training and knowledge transfer to internal staff, ensuring that Lepelle Northern Water can sustain its ICT operations effectively. This tender represents an opportunity for businesses with proven experience in ICT services to contribute to the stability and security of critical IT systems within a public sector environment.
This tender is suitable for ICT service providers with expertise in managed services, server infrastructure, and disaster recovery solutions. Companies with a strong track record in maintaining IT systems and providing training to staff will find this opportunity particularly relevant.