Internet, VOIP & Public Wifi Services

Open Closing: 12 Oct 2026 at 12:00 Published: 11 Sep 2026

Overview

Summary

The tender seeks a service provider for the provision of Internet, VOIP (Telephone Management System), and Public Wifi for a duration of 36 months. Key requirements include dedicated bandwidth, installation, and ongoing support across multiple municipal sites.

Detailed Description

Umngeni Municipality invites qualified service providers to submit bids for the provision of comprehensive Internet, VOIP (Telephone Management System), and Public Wifi services for a period of 36 months. The successful bidder will be responsible for delivering dedicated, uncapped, and uncontended Internet access with a minimum speed of 120 Mbps at the main office and specified speeds at various municipal sites. Additionally, the service provider will implement a VOIP system catering to approximately 270 users, ensuring features such as call forwarding, voicemail, and integration with MS Teams.

The scope of work includes the installation of all necessary equipment, ongoing maintenance, and technical support. The service provider must also ensure high availability and redundancy of services, with a commitment to 99.9% uptime. This tender is ideal for businesses with proven experience in telecommunications, particularly those holding relevant licenses and certifications, such as ISO and ICASA, and those capable of delivering robust technical solutions tailored to municipal needs.

Suitable Businesses

This tender is suitable for telecommunications companies, especially those with expertise in providing Internet and VOIP services, as well as businesses that can demonstrate a strong track record in similar projects and hold the necessary licenses and certifications.

Documents

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Location & Address

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Contact Information

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Briefing Information

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Special Conditions

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