Managed Cyber Security Operations Centre Service

Open Closing: 2 Oct 2026 at 11:00 Published: 31 Aug 2026

Overview

Summary

This tender seeks a service provider to deliver a comprehensive managed Cyber Security Operations Centre (SOC) service for a period of 36 months, ensuring real-time monitoring and response to cyber threats.

Detailed Description

The eThekwini Municipality is inviting tenders for the provision of a managed Cyber Security Operations Centre (SOC) service to enhance its cybersecurity posture. The selected service provider will be responsible for real-time monitoring, threat detection, incident response, and management of security incidents across the Municipality's ICT infrastructure. Key requirements include the deployment of a unified security management platform, integration with existing systems, and the provision of skilled cybersecurity personnel available 24/7. The SOC must leverage advanced technologies such as artificial intelligence for threat detection and response, ensuring a proactive approach to cybersecurity threats.

The scope of work encompasses the implementation of a comprehensive security strategy that includes continuous monitoring, incident analysis, and response capabilities. The service provider will also be required to conduct regular threat assessments, provide actionable intelligence, and support the Municipality in maintaining compliance with relevant cybersecurity regulations. By engaging a qualified MSSP, the Municipality aims to improve its resilience against cyber threats, protect sensitive data, and ensure the integrity of its digital operations.

Suitable Businesses

This tender is suitable for established Managed Security Service Providers (MSSPs) with proven experience in delivering SOC services, particularly those with capabilities in advanced threat detection, incident response, and cybersecurity analytics.

Documents

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Contact Information

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Briefing Information

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