This tender has closed on 16 September 2026.
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This tender seeks a service provider for the support and maintenance of Microsoft Dynamics GP (Great Plains) business analytics solutions for a six-month period. Key requirements include technical support, incident resolution, and system optimization.
The South African National Parks is inviting bids for the provision of professional services focused on the development, maintenance, and support of the Microsoft Dynamics GP (Great Plains) environment. The successful service provider will deliver second-line technical support, troubleshoot application and database issues, and implement approved enhancements and change requests. This engagement will last for six months, during which the provider will ensure the stability and performance of the business analytics solutions, support existing integrations, and provide necessary documentation and training to SANParks staff.
The scope of work includes managing incidents and service requests, providing corrective and preventive maintenance, and developing additional reports as required. The service provider will also be responsible for conducting monthly performance reviews and submitting detailed reports on service delivery. This tender is ideal for businesses with proven experience in Microsoft Dynamics GP environments, as well as those with the capability to deliver high-quality technical support and system enhancements.
This tender is suitable for IT service providers specializing in ERP solutions, particularly those with expertise in Microsoft Dynamics GP. Companies with a strong background in technical support, system integration, and business analytics will find this opportunity relevant.
Answer a few questions — by voice, chat or a short form — and your official quote arrives as a PDF you can circulate for sign-off, ready to accept online. One fixed annual figure for your whole bid team.