The National Regulator for Compulsory Specifications seeks a qualified service provider for the support and maintenance of SAGE 300 and SAGE 300 People applications. The contract duration is 12 months, focusing on system stability, security, and optimal performance.
The tender invites experienced service providers to deliver comprehensive support and maintenance services for the SAGE 300 Finance and SAGE 300 People applications used by the National Regulator for Compulsory Specifications (NRCS). The selected provider will ensure the ongoing availability, reliability, and security of these critical business applications, which are integral to the NRCS's operations in finance and human capital management. Key responsibilities include incident resolution, system upgrades, performance monitoring, and the implementation of security measures such as Multi-Factor Authentication (MFA) and an Audit Log Solution.
The scope of work encompasses technical support for various modules within SAGE 300, including General Ledger, Accounts Payable, Payroll, and Employee Self-Service functionalities. Additionally, the service provider will be expected to facilitate seamless integration with other business systems, conduct regular system assessments, and provide training sessions as needed. This engagement aims to enhance operational efficiency, ensure compliance with cybersecurity standards, and support the NRCS's governance and risk management objectives.
This tender is suitable for IT service providers with expertise in SAGE 300 applications, particularly those with a proven track record in ERP support, system upgrades, and cybersecurity implementations. Businesses should demonstrate relevant experience and accreditation as a SAGE Business Partner.
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