Seeking a qualified service provider for a three-year contract to establish a confidential whistleblowing system for reporting fraud, corruption, and unethical conduct. Must ensure compliance with relevant legislation and provide 24/7 support.
The Limpopo Legislature is inviting proposals for the appointment of an independent whistleblowing service provider for a period of three years. The selected provider will be responsible for establishing secure and confidential channels for reporting concerns related to fraud, corruption, and unethical behavior. Key requirements include a 24/7 reporting hotline, secure email, and web portal services, ensuring anonymity and compliance with the Protection of Personal Information Act (POPIA).
The scope of work encompasses the development of a comprehensive case management system, including intake, triage, and escalation processes. The service provider must also deliver regular reporting and analytics to support the Legislature's risk management and ethical compliance efforts. Bidders must demonstrate a strong track record in whistleblowing services, compliance with relevant legislation, and the ability to maintain confidentiality and independence from the Legislature's management structures. This initiative aims to foster a culture of transparency and accountability within the institution.
This tender is suitable for businesses with extensive experience in providing whistleblowing services, particularly those with a proven track record in the public sector. Companies that can demonstrate compliance with POPIA and have the capability to offer 24/7 multilingual support are encouraged to apply.