K2 Maintenance and Support Services

Open Closing: 1 Jul 2026 at 14:00 Published: 18 Jun 2026

Overview

Summary

The Government Technical Advisory Centre seeks a service provider for K2 platform maintenance and support for the Municipal Finance Improvement Programme. The contract spans from July 2026 to June 2027, requiring skilled professionals with K2 certification.

Detailed Description

The Government Technical Advisory Centre (GTAC) is inviting proposals for the provision of maintenance and support services for the K2 platforms utilized within the Municipal Finance Improvement Programme (MFIP). This contract will run from July 1, 2026, to June 30, 2027, and aims to ensure the stability and efficiency of the K2 applications critical to the program's operations. The successful bidder will be responsible for troubleshooting, user support, application enhancements, and integration with third-party systems such as Microsoft 365 and Power BI.

Bidders must demonstrate extensive experience in K2 platform support, including K2 Blackpearl and K2 Five certifications. The scope of work includes resolving system bugs, conducting annual testing, and maintaining user access security. The service provider will also be expected to manage service level agreements effectively, ensuring that all maintenance tasks are completed within the allocated hours. This opportunity is ideal for businesses with proven expertise in K2 solutions and a commitment to enhancing municipal financial management capabilities.

Suitable Businesses

This tender is suitable for IT service providers with expertise in K2 platform development and maintenance, particularly those with experience in municipal finance systems and a strong background in technical support and application integration.

Documents

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Contact Information

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