Business Process Mapping Consultancy

This tender invites qualified consultants to undertake a comprehensive business process mapping initiative for South African National Parks (SANParks). The project is divided into two phases: the first focusing on core functional areas such as Human Capital Management, Supply Chain Management, and Finance, while the second phase will extend to all remaining divisions. The consultant will be responsible for mapping existing processes, identifying inefficiencies, and proposing optimized, standardized procedures that align with SANParks' strategic objectives, including ERP readiness. The successful bidder will facilitate validation workshops, develop change management strategies, and produce user-friendly documentation to ensure effective implementation and stakeholder engagement.

The consultant will be expected to deliver a range of outputs, including diagnostic reports, re-engineered process models, and a detailed implementation roadmap. This initiative aims to improve operational efficiency, enhance decision-making, and strengthen accountability across SANParks. By participating in this tender, businesses will have the opportunity to contribute to a significant transformation project that supports sustainable conservation and tourism efforts in South Africa.