This tender seeks a service provider for the renewal of support and maintenance for disaster recovery and managed backup services, including licenses for a duration of 24 months. Key requirements include compliance with ISO standards and local data hosting.
The Eastern Cape Department of Public Works and Infrastructure invites qualified service providers to submit bids for the renewal of support and maintenance services for their existing Cloud Disaster Recovery (DRaaS) and Managed Backup Services. This contract, valid for 24 months, aims to ensure uninterrupted disaster recovery capabilities, compliance with Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO), and secure off-site cloud replication within South Africa. The successful bidder will maintain the current operational environment while providing essential testing and reporting services.
The appointed service provider must deliver comprehensive services, including full replication of virtual infrastructure, failover capabilities, and encrypted data management. Additionally, they are required to conduct regular disaster recovery tests, provide 24/7 support, and ensure compliance with relevant standards such as ISO/IEC 27001 or ISO 22301. This tender is ideal for businesses with proven experience in disaster recovery solutions and a strong focus on data security and compliance.
This tender is suitable for IT service providers, particularly those specializing in disaster recovery, cloud services, and data management solutions. Companies with SITA accreditation and relevant certifications in ISO standards and Veeam services are encouraged to apply.