Incident Management Solution Services

Open Closing: 22 Sep 2026 at 11:00 Published: 8 Sep 2026

Overview

Summary

This tender invites bids for the comprehensive provision of services to architect, design, develop, integrate, migrate, install, configure, and test an Incident Management Solution for the South African Police Service over a period of 36 months.

Detailed Description

The South African Police Service seeks qualified service providers to deliver a robust Incident Management Solution that encompasses the entire lifecycle from architecture to testing. This project will require bidders to demonstrate expertise in system design, integration, and configuration, ensuring that the solution meets the operational needs of the police service. The successful bidder will be responsible for migrating existing data, configuring the new system, and conducting thorough testing to ensure functionality and reliability.

Bidders must submit their proposals electronically via the designated ERP system, adhering to strict submission guidelines. Key requirements include registration on the Central Supplier Database (CSD), provision of original documentation, and completion of a bid pricing schedule in the specified format. This tender presents a significant opportunity for businesses specializing in IT services, particularly those with experience in public sector projects, to contribute to enhancing the operational efficiency of law enforcement in South Africa.

Suitable Businesses

This tender is suitable for IT service providers, software developers, and system integrators with experience in incident management systems and public sector projects. Companies must have a proven track record in delivering complex IT solutions and be capable of meeting stringent compliance and operational requirements.

Documents

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Briefing Information

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